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Privacy policy
This Privacy Policy outlines how our shop collects, uses, protects, and discloses personal information obtained from customers. We are committed to safeguarding the privacy and security of your personal data and comply with applicable data protection laws. By accessing our shop and providing your personal information, you consent to the practices described in this policy.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Including your name, email address, phone number, and shipping address.
- Payment Information: Such as credit card details or other payment account information.
- Order Information: Details related to your purchases, including order history and preferences.
- Communication Information: Any information you provide when contacting our customer service or engaging with us through various communication channels.
- Use of Personal Information
We may use your personal information for the following purposes:
- Processing and fulfilling orders placed on our shop.
- Providing customer support and responding to inquiries.
- Sending order confirmations, updates, and notifications.
- Personalizing your shopping experience and offering tailored recommendations.
- Analyzing customer behavior and preferences to improve our products and services.
- Sending marketing communications, promotions, or surveys (with your consent).
- Complying with legal obligations and enforcing our shop policies.
- Information Sharing and Disclosure
We understand the importance of protecting your personal information. We will not sell, trade, or rent your personal data to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as shipping partners or payment processors. We ensure that these third parties handle your data securely and in compliance with applicable privacy laws.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely dispose of or anonymize your data.
- Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
- Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have any inquiries or concerns about your personal information, please contact us using the information provided below.
- Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our shop, and the revised policy will be effective immediately upon posting. We recommend reviewing this policy periodically to stay informed about how we handle your personal information.
- Contact Us
If you have any questions, comments, or requests regarding this privacy policy or our data practices, please contact us at sales@zenoxstore.com.